![]() We look forward to welcoming you back soon! :) Thank you again for choosing our tour and for your recommendation. We're glad that you enjoyed the company of our tour guide Edder and driver Abner, who always go above and beyond to ensure that our guests have a memorable experience. We're happy to hear that you were able to enjoy the lagoon and the simple drinks and tacos included in the tour, even though you would have preferred to swim in the ocean. We understand that time is limited for cruise ship passengers, and we always aim to make sure that our guests have a hassle-free experience while ensuring that they're back at port on time. We're glad that you found our tour to be a great choice for anyone who's visiting for the first time, and we hope that you'll join us again on your next visit. As a local company, we strive to provide our guests with a personalized and authentic experience at a better value. We appreciate your recommendation to book directly with us instead of the cruise line tours. We're thrilled to hear that you had a great time exploring the Mayan ruins and learning about their fascinating history. ![]() Thank you for taking the time to share your amazing experience on our One Day Tour to Chacchoben Mayan City and Bacalar Lagoon. We appreciate your recommendation and look forward to welcoming you back to Costa Maya! ![]() Thank you again for choosing our shore excursion and for taking the time to share your experience with us. We'll be sure to work on the air conditioning to make your next visit even more comfortable. We're sorry to hear that you couldn't stay longer due to your cruise schedule, but we are thrilled that you plan on returning and spending the whole day at the resort. It's great to know that the food, drinks, and the overall experience left such a positive impression on you and your family. We're delighted to hear that you enjoyed the beautiful Bacalar Lagoon and that the resort blew your minds. We'll be sure to pass on your kind words to them! We are glad that you found our transportation to be comfortable and clean, and we're honored that Yoshi and Eric were able to provide such a wonderful and knowledgeable tour of the Mayan ruins. We are thrilled to hear that your One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with our certified guide was a tropical paradise that exceeded your expectations! :) Thank you so much for sharing your amazing experience with us on TripAdvisor. If we return to Costa Maya, we are going to do our whole day at the resort. We had only two complaints, one being that we could not stay longer because our cruise was leaving too early for our liking and maybe the air conditioning could have been cooler but it was a hot day. The water us a beautiful blue and it is fresh water not salt. I had a pineapple margarita and my wife and son had virgin Pina coladas. The food was delicious, with our favorite being the pork tacos with pineapple salsa. The resort is gorgeous and blew our minds. The trip there is a little long and the road leading up to the resort was bumpy, however it was worth every minute. After the tour, Eric #2 took us to the Bacalar lagoon. Once we got to the ruins Eric continued with the tour and he was very knowledgeable and fun to be with. Yoshi was our guide to the Mayan site and she is wonderful. The transportation was great with very clean and new Vans. I can not say how wonderful this excursion was.
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